Hassle-Free Refund Policy: Damaged Product

Thank you for choosing LiciaFuzz! We are dedicated to delivering top-quality products and exceptional service. If, however, you receive a damaged product, we've made the refund process quick and straightforward for your convenience. Here’s how to get your refund:

Quick Verification: For a refund, simply prove that the product arrived damaged. Our refund criteria align closely with our warranty terms, which you can view for more details.

Required Documentation: To expedite your refund, please send us:

• Photos showing the damage
• Your order number
• A description of the damage

Streamlined Refund Process:

1. Initiate a Refund: Email our customer service at [hello@liciafuzz.com] with your refund request and include the necessary documentation.
2. Efficient Review: Our team will promptly review the information to ensure it meets our refund criteria.
3. Fast Refund Approval: Once confirmed, we will immediately issue a refund to the original payment method.
4. Notification: You will receive an email confirmation once your refund has been processed. Allow between 7 to 14 business days for the transaction to post to your account, depending on your bank.

Need Help?

For any questions or further assistance with the refund process, feel free to reach out to our support team at hello@liciafuzz.com.

We value your choice and trust in LiciaFuzz and are here to ensure your satisfaction. Thank you for your cooperation, and we hope to serve you again soon!